CHAPTER 247. PERSONAL CARE FACILITIES SUBCHAPTER A. GENERAL PROVISIONS Sec. 247.001. Short Title. This chapter may be cited as the Personal Care Facility Licensing Act. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991; Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.002. Definitions. In this chapter: (1) "Board" means the Texas Board of Human Services. (2) "Department" means the Texas Department of Human Services. (3) "Personal care facility" means an establishment, including a board and care home, that: (A) furnishes, in one or more facilities, food and shelter to four or more persons who are unrelated to the proprietor of the establishment; and (B) provides personal care services. (4) "Personal care services" means: (A) assistance with meals, dressing, movement, bathing, or other personal needs or maintenance; (B) the administration of medication by a person licensed to administer medication or the assistance with or supervision of medication; or (C) general supervision or oversight of the physical and mental well-being of a person who needs assistance to maintain a private and independent residence in a personal care facility or who needs assistance to manage the person's personal life, regardless of whether a guardian has been appointed for the person. (5) "Qualified religious society" means a church, synagogue, or other organization or association that is organized primarily for religious purposes and that: (A) has been in existence in this state for at least 35 years; and (B) does not distribute any of its income to its members, officers, or governing body other than as reasonable compensation for services or reimbursement of expenses. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1993, 73rd Leg., ch. 608, Sec. 2, eff. Aug. 30, 1993; Acts 1995, 74th Leg., ch. 76, Sec. 8.092, eff. Sept. 1, 1995. Sec. 247.003. Application of Other Law. (a) Except as provided by Subsection (b), Chapter 242 does not apply to a personal care facility licensed under this chapter. (b) Subchapter D, Chapter 242, applies to a personal care facility, and the department shall administer and enforce that subchapter for a personal care facility in the same manner it is administered and enforced for a nursing home. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991; Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.004. Exemptions. This chapter does not apply to: (1) a boarding facility that has rooms for rent and that may offer community meals but that does not provide personal care services; (2) an establishment conducted by or for the adherents of the Church of Christ, Scientist, for the purpose of providing facilities for the care or treatment of the sick who depend exclusively on prayer or spiritual means for healing without the use of any drug or material remedy if the establishment complies with local safety, sanitary, and quarantine ordinances and regulations; or (3) a facility conducted by or for the adherents of a qualified religious society classified as a tax-exempt organization under an Internal Revenue Service group exemption ruling for the purpose of providing personal care services without charge solely for the society's professed members or ministers in retirement, if the facility complies with local safety, sanitation, and quarantine ordinances and regulations. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1993, 73rd Leg., ch. 608, Sec. 1, eff. Aug. 30, 1993. SUBCHAPTER B. LICENSING, FEES, AND INSPECTIONS Sec. 247.021. License Required. (a) A person may not establish or operate a personal care facility without a license issued under this chapter. (b) The department by rule shall establish procedures to issue a six-month provisional license to existing facilities with residents. The department may issue a provisional license only if: (1) the facility is in compliance with resident care standards; (2) the facility voluntarily discloses that the facility needs additional time to comply with life safety code and physical plant standards; (3) the disclosure is made in writing by certified mail to the department; (4) an investigation of the violation was not initiated and the violation was not independently detected by the department; and (5) the disclosure is made promptly after knowledge of the information disclosed is obtained by the facility. (c) If, at the end of the six-month provisional license period, the facility does not meet life safety code and physical plant standards, the department may not issue a license to the facility. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991; Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1997, 75th Leg., ch. 1088, Sec. 1, eff. Sept. 1, 1997. Sec. 247.022. License Application. (a) An applicant for a personal care facility license must submit an application to the department on a form prescribed by the department. (b) Each application must be accompanied by a nonrefundable license fee in an amount set by the board. (c) The department may provide technical assistance to an applicant by making brief inspections of the personal care facility proposed to be licensed and making recommendations concerning actions necessary to meet standards for personal care facilities. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.023. Issuance and Renewal of License. (a) The department shall issue a license if, after inspection and investigation, it finds that the applicant and the personal care facility meet the requirements of this chapter and the standards adopted under this chapter. (b) To renew a license, the license holder must submit to the department the annual license renewal fee. (c) The board may require participation in a continuing education program as a condition of renewal of a license. The board shall adopt rules to implement this subsection. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.024. Fees; Disposition of Revenue. (a) The board shall set license fees imposed by this chapter in amounts reasonable and necessary to defray the cost of administering this chapter, but not to exceed: (1) $300 for a personal care facility that has not more than 10 beds; (2) $350 for a personal care facility that has not less than 11 or more than 20 beds; and (3) $400 for a personal care facility that has 21 or more beds. (b) All fees or penalties collected under this chapter shall be deposited in the state treasury to the credit of the general revenue fund and shall be appropriated to the department only to administer and enforce this chapter. (c) Investigation fees or attorney's fees may not be assessed against or collected from a personal care facility by or on behalf of the department or another state agency unless the department or other state agency assesses and collects a penalty authorized by this chapter from the facility. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1997, 75th Leg., ch. 416, Sec. 1, eff. Sept. 1, 1997. Sec. 247.025. Adoption of Rules. The board shall adopt rules necessary to implement this chapter, including requirements for the issuance, renewal, denial, suspension, and revocation of a license to operate a personal care facility. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991; Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.026. Standards . (a) The board by rule shall prescribe minimum standards to protect the health and safety of a personal care facility resident. (b) The standards must: (1) clearly differentiate a personal care facility from an institution required to be licensed under Chapter 242; (2) ensure quality care and protection of the residents' health and safety without excessive cost; and (3) require a personal care facility to use its license number in all advertisements, solicitations, and promotional materials. (c) The board may prescribe different levels of minimum standards for personal care facilities according to the number of residents, the type of residents, the level of personal care provided, and other distinctions the board considers relevant. (d) Local health and safety standards adopted by the municipality in which a personal care facility is located do not apply to the facility unless the standards specifically state that they apply to personal care facilities. (e) The board by rule shall prescribe minimum standards requiring appropriate training in geriatric care for each individual who provides services to geriatric residents as an employee of a personal care facility and who holds a license or certificate issued by an agency of this state that authorizes the person to provide the services. The minimum standards may require that each licensed or certified individual complete an appropriate program of continuing education or in-service training, as determined by board rule, on a schedule determined by board rule. (f) Any individual otherwise qualified, who has been employed by a licensed personal care facility for at least 90 days, shall be eligible to be certified as a medication aide following completion of the required course of study and successful completion of any required examination. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1995, 74th Leg., ch. 542, Sec. 1, eff. Sept. 1, 1995; Acts 1995, 74th Leg., ch. 583, Sec. 2, eff. Aug. 28, 1995; Acts 1997, 75th Leg., ch. 165, Sec. 31.01(57), eff. Sept. 1, 1997; Acts 1997, 75th Leg., ch. 416, Sec. 2, eff. Sept. 1, 1997. Sec. 247.027. Inspections. In addition to the inspection required under Section 247.023(a), the department may inspect a personal care facility at reasonable times as necessary to assure compliance with this chapter. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.028. Assistance by Department. The department may provide assistance to a personal care facility, including the provision of training materials, the coordination of training conferences and workshops with other state agencies, and the development of a provider's handbook explaining personal care facility rules. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.029. Facilities for Persons With Alzheimer's Disease. Text of section as added by Acts 1997, 75th Leg., ch. 444, Sec. 1 (a) The board by rule shall establish a classification and license for a facility that advertises, markets, or otherwise promotes that the facility provides personal care services to residents who have Alzheimer's disease or related disorders. A facility is not required to be classified under this section to provide care or treatment to residents who have Alzheimer's disease or related disorders. (b) The board shall adopt minimum standards for a personal care facility classified under this section. Added by Acts 1997, 75th Leg., ch. 444, Sec. 1, eff. Sept. 1, 1997. For text of section as added by Acts 1997, 75th Leg., ch. 1088, Sec. 2, see Sec. 247.029, post. Sec. 247.029. Municipal Enforcement. Text of section as added by Acts 1997, 75th Leg., ch. 1088, Sec. 2 The governing body of a municipality by ordinance may: (1) prohibit a person who does not hold a license issued under this chapter from establishing or operating a personal care facility within the municipality; and (2) establish a procedure for emergency closure of a facility in circumstances in which: (A) the facility is established or operating in violation of Section 247.021; and (B) the continued operation of the facility creates an immediate threat to the health and safety of a resident of the facility. Added by Acts 1997, 75th Leg., ch. 1088, Sec. 2, eff. Sept. 1, 1997. For text of section as added by Acts 1997, 75th Leg., ch. 444, Sec. 1, see Sec. 247.029, ante. SUBCHAPTER C. GENERAL ENFORCEMENT Sec. 247.041. Denial, Suspension, or Revocation of License. (a) The department may deny, suspend, or revoke a license for a violation of this chapter or a rule adopted under this chapter. (b) The denial, suspension, or revocation of a license by the department and the appeal from that action are governed by the procedures for a contested case hearing under Chapter 2001, Government Code. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991; Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1995, 74th Leg., ch. 76, Sec. 5.95(49), eff. Sept. 1, 1995. Sec. 247.042. Emergency Suspension or Closing Order. (a) If the department finds a personal care facility operating in violation of the standards prescribed under this chapter and the violations create an immediate threat to the health and safety of a resident in the facility, the department shall suspend the license or order immediate closing of all or part of the facility. (b) The order suspending a license under Subsection (a) is effective immediately on written notice to the license holder or on the date specified in the order. (c) The order suspending the license and ordering closure of all or part of a personal care facility is valid for 10 days after its effective date. (d) The department shall provide for the relocation of residents of a personal care facility that is closed. The relocation may not be to a facility with a more restrictive environment unless all other reasonable alternatives are exhausted. Relocation procedures shall be adopted as part of the memorandum of understanding adopted under Section 247.062. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Sec. 247.043. Investigation of Abuse, Exploitation, or Neglect. (a) The department shall conduct a preliminary investigation of each allegation of abuse, exploitation, or neglect of a resident of a personal care facility to determine if there is evidence to corroborate the allegation. If the department determines that there is evidence to corroborate the allegation, the department shall conduct a thorough investigation of the allegation. (b) If the thorough investigation reveals that abuse, exploitation, or neglect has occurred, the department shall implement enforcement measures, including closing the facility, revoking the facility's license, relocating residents, and making referrals to law enforcement agencies. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.044. Injunction. (a) The department may petition a district court for a temporary restraining order to restrain a continuing violation of the standards or licensing requirements provided under this chapter if the department finds that: (1) the violation creates an immediate threat to the health and safety of the personal care facility residents; or (2) the facility is operating without a license. (b) A district court, on petition of the department and on a finding by the court that a person is violating the standards or licensing requirements provided under this chapter, may by injunction: (1) prohibit a person from continuing a violation of the standards or licensing requirements provided under this chapter; (2) restrain the establishment or operation of a personal care facility without a license issued under this chapter; or (3) grant any other injunctive relief warranted by the facts. (c) The department may petition a district court for a temporary restraining order to inspect a facility allegedly required to be licensed and operating without a license when admission to the facility cannot be obtained. If it is shown that admission to the facility cannot be obtained, the court shall order the facility to allow the department admission to the facility. (d) The attorney general or local prosecuting attorney may institute and conduct a suit authorized by this section at the request of the department. (e) Venue for a suit brought under this section is in the county in which the personal care facility is located or in Travis County. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Renumbered from 247.043 and amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1997, 75th Leg., ch. 416, Sec. 3, eff. Sept. 1, 1997; Acts 1997, 75th Leg., ch. 1088, Sec. 3, eff. Sept. 1, 1997. Sec. 247.045. Civil Penalties. (a) Except as provided by Subsection (b), a person who violates this chapter or who fails to comply with a rule adopted under this chapter and whose violation is determined by the department to threaten the health and safety of a resident of a personal care facility is subject to a civil penalty of not less than $100 nor more than $10,000 for each act of violation. Each day of a continuing violation constitutes a separate ground of recovery. Text of subsec. (b) as added by Acts 1997, 75th Leg., ch. 416, Sec. 4 (b) A person is subject to a civil penalty if the person: (1) is in violation of Section 247.021; or (2) has been determined to be in violation of Section 247.021 and violates any other provision of this chapter or fails to comply with a rule adopted under this chapter. Text of subsec. (b) as added by Acts 1997, 75th Leg., ch. 1088, Sec. 4 (b) A person who does not possess a license for a personal care facility as required by Section 247.021 is subject to a civil penalty of not less than $1,000 nor more than $10,000 for each act of violation. Each day of a continuing violation constitutes a separate ground for recovery. Text of subsec. (c) as added by Acts 1997, 75th Leg., ch. 416, Sec. 4 (c) The amount of a civil penalty under Subsection (b) may not be less than $1,000 or more than $10,000 for each act of violation. Each day of a continuing violation constitutes a separate ground of recovery. Text of subsec. (c) as added by Acts 1997, 75th Leg., ch. 1088, Sec. 4 (c) If the attorney general fails to take action within 30 days of referral from the department, the department shall refer the case to the local district attorney, county attorney, or city attorney. The district attorney, county attorney, or city attorney shall file suit in a district court to collect and retain the penalty. (d) Investigation and attorney's fees may not be assessed or collected by or on behalf of the department or other state agency unless the department or other state agency assesses and collects a penalty described under this chapter. (e) The department and attorney general, or other legal representative as described in Subsection (c), shall work in close cooperation throughout any legal proceedings requested by the department. (f) The commissioner of human services must approve any settlement agreement to a suit brought under this chapter. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Renumbered from Sec. 247.044 and amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1997, 75th Leg., ch. 416, Sec. 4, eff. Sept. 1, 1997; Acts 1997, 75th Leg., ch. 1088, Sec. 4, eff. Sept. 1, 1997. Sec. 247.046. Cooperation Among Agencies. The board, the Department of Protective and Regulatory Services, and the attorney general shall adopt by rule a memorandum of understanding that: (1) defines each agency's responsibilities concerning personal care facilities and coordinates each agency's activities; (2) details coordinated procedures to be used by each agency in responding to complaints relating to neglect or abuse of residents of facilities, to substandard facilities, and to unlicensed facilities; (3) identifies enforcement needs each agency may have in order to perform its duties under the memorandum of understanding, including any need for access to information or to facilities under investigation or operating under a plan of correction; and (4) provides a plan for correcting violations in substandard or unlicensed personal care facilities that specifies the conditions under which it is appropriate to impose such a plan and that outlines a schedule of implementation for the plan. Added by Acts 1991, 72nd Leg., ch. 349, Sec. 1, eff. June 5, 1991. Amended by Acts 1995, 74th Leg., ch. 76, Sec. 8.093, eff. Sept. 1, 1995; Acts 1997, 75th Leg., ch. 416, Sec. 5, eff. Sept. 1, 1997. Sec. 247.046. Transition. Text of Sec. 247.046 as renumbered from Sec. 247.045 by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1 The department shall grant to a personal care facility licensed on or before December 31, 1990, under Chapter 242 a temporary permit to continue operation until the department performs any inspection or investigation required by this chapter. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Renumbered from Sec. 247.045 by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. For text of Sec. 247.046 as added by Acts 1991, 72nd Leg., ch. 349, Sec. 1, see Sec. 247.046, ante SUBCHAPTER D. ADVISORY COMMITTEE ON PERSONAL CARE FACILITIES Sec. 247.051. Advisory Committee. (a) The Advisory Committee on Personal Care Facilities consists of nine members appointed by the board. The commissioner of human services shall appoint one staff member from the department to serve as a nonvoting advisory member. (b) The board shall appoint the advisory committee to provide for a balanced representation of personal care providers and consumers and shall appoint one member who has expertise in life safety code regulations. At least one of the provider members must be representative of a nonprofit facility, and at least one member must be a family member of a resident of a facility. (c) The committee shall elect the presiding officer from among its members. (d) The committee shall advise the department on standards for licensing personal care facilities and on the implementation of this chapter. Added by Acts 1991, 72nd Leg., ch. 14, Sec. 114, eff. Sept. 1, 1991. Amended by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1995, 74th Leg., ch. 76, Sec. 8.094, eff. Sept. 1, 1995. SUBCHAPTER E. MISCELLANEOUS PROVISIONS Sec. 247.061. Pilot Program: Office of Personal Care Facility Ombudsman. (a) The Texas Department on Aging, under its office of long-term care ombudsman, shall establish and operate a pilot program providing a personal care facility ombudsman in one or more counties. (b) The department may operate the office directly or by contract or memorandum of agreement with a public agency or other appropriate private nonprofit organization, including an organization for family members of persons with mental illness or an advocacy group concerning mental health, disabilities, or senior citizens. (c) The pilot program shall recruit volunteers and citizen organizations to participate in the ombudsman program. (d) The office shall provide training to ombudsmen, including training in mental illness and special needs of the elderly or disabled. (e) An ombudsman in the pilot program may not make investigations. (f) The Texas Department on Aging and the department shall cooperate in developing guidelines for the pilot program. (g) Expired. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.062. Coordination Between Agencies. (a) The department and the attorney general shall adopt by rule a memorandum of understanding that: (1) defines each agency's responsibilities concerning personal care facilities; (2) outlines and coordinates procedures to be used by those agencies in responding to complaints concerning personal care facilities; and (3) provides a plan for correcting violations or deficiencies in personal care facilities. (b) The department shall prepare the initial draft of the memorandum of understanding and shall facilitate and ensure its adoption. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1995, 74th Leg., ch. 76, Sec. 8.095, eff. Sept. 1, 1995. Sec. 247.063. Directory of Personal Care Facilities; Consumers' Guide. (a) The department shall prepare a directory of personal care facilities that includes the name of the owner, the address and telephone number of the facility, the number of beds in the facility, and the facility's accessibility to disabled persons. (b) The department shall revise the directory annually and shall make it available to the public. (c) The department shall prepare a consumers' guide to personal care facilities and make it available to the public. The consumers' guide shall provide information on licensing requirements for personal care facilities, a brief description of minimum standards for facilities, a copy of the residents' bill of rights, a copy of the providers' bill of rights, and any other information that the department determines may be useful to the public. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.064. Referrals. (a) If the Texas Department of Mental Health and Mental Retardation or a local mental health or mental retardation authority refers a patient or client to a personal care facility, the referral may not be made to a personal care facility that is not licensed under this chapter. (b) If the Texas Department of Mental Health and Mental Retardation or a local mental health or mental retardation authority gains knowledge of a personal care facility that is not operated or licensed by the Texas Department of Mental Health and Mental Retardation, the authority, or the Texas Department of Human Services and that has four or more residents who are unrelated to the proprietor of the facility, the Texas Department of Mental Health and Mental Retardation or the authority shall report the name, address, and telephone number of the facility to the Texas Department of Human Services. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Amended by Acts 1995, 74th Leg., ch. 76, Sec. 8.096, eff. Sept. 1, 1995. Sec. 247.065. Residents' Bill of Rights. (a) Each personal care facility shall post a residents' bill of rights in a prominent place in the facility. (b) The residents' bill of rights must provide that each resident in the personal care facility has the right to: (1) manage the resident's financial affairs; (2) determine the resident's dress, hair style, or other personal effects according to individual preference, except that the resident has the responsibility to maintain personal hygiene; (3) retain and use personal property in the resident's immediate living quarters and to have an individual locked cabinet in which to keep personal property; (4) receive and send unopened mail; (5) unaccompanied access to a telephone at a reasonable hour or in case of an emergency or personal crisis; (6) privacy; (7) unrestricted communication, including personal visitation with any person of the resident's choice, at any reasonable hour, including family members and representatives of advocacy groups and community service organizations; (8) make contacts with the community and to achieve the highest level of independence, autonomy, and interaction with the community of which the resident is capable; (9) present grievances on behalf of the resident or others to the operator, state agencies, or other persons without threat of reprisal in any manner; (10) a safe and decent living environment and considerate and respectful care that recognizes the dignity and individuality of the resident; (11) refuse to perform services for the facility, except as contracted for by the resident and operator; (12) practice the religion of the resident's choice; (13) leave the facility temporarily or permanently, subject to contractual or financial obligations; and (14) not be deprived of any constitutional, civil, or legal right solely by reason of residence in a personal care facility. (c) The residents' bill of rights must be written in the primary language of each resident of the facility and must also provide the toll-free telephone number of the department for reporting abuse or neglect. (d) The rights provided under this section do not take precedence over health and safety rights of other residents of the facility. (e) The department shall develop a residents' bill of rights in accordance with this section and provide a copy to each facility. The copy shall be written in the primary language of each resident of the facility. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991. Sec. 247.066. Providers' Bill of Rights. (a) Each personal care facility shall post a providers' bill of rights in a prominent place in the facility. (b) The providers' bill of rights must provide that a provider of personal care services has the right to: (1) be shown consideration and respect that recognizes the dignity and individuality of the provider and personal care facility; (2) terminate a resident's contract for just cause after a written 30-day notice; (3) terminate a contract immediately, after notice to the department, if the provider finds that a resident creates a serious or immediate threat to the health, safety, or welfare of other residents of the personal care facility; (4) present grievances, file complaints, or provide information to state agencies or other persons without threat of reprisal or retaliation; (5) refuse to perform services for the resident or the resident's family other than those contracted for by the resident and the provider; (6) contract with the community to achieve the highest level of independence, autonomy, interaction, and services to residents; (7) access to patient information concerning a client referred to the facility, which must remain confidential as provided by law; (8) refuse a person referred to the facility if the referral is inappropriate; (9) maintain an environment free of weapons and drugs; and (10) be made aware of a resident's problems, including self-abuse, violent behavior, alcoholism, or drug abuse. Added by Acts 1991, 72nd Leg., ch. 637, art. 2, Sec. 1, eff. Sept. 1, 1991