SUBTITLE B. EMERGENCIES CHAPTER 771. STATE ADMINISTRATION OF EMERGENCY COMMUNICATIONS SUBCHAPTER A. GENERAL PROVISIONS Sec. 771.001. Definitions. In this chapter: (1) "Advisory commission" means the Advisory Commission on State Emergency Communications. (2) "Business service user" means a user of business service that provides telecommunications service, including 9-1-1 service, to end users through a publicly or privately owned telephone switch. (3) "Emergency communication district" means: (A) a public agency or group of public agencies acting jointly that provided 9-1-1 service before September 1, 1987, or that had voted or contracted before that date to provide that service; or (B) a district created under Subchapter B , C , or D , Chapter 772. (4) "Intrastate long distance service provider" means a telecommunications carrier providing intrastate long distance service, as defined by the advisory commission. (5) "Local exchange service provider" means a telecommunications carrier providing telecommunications service in a local exchange service area under a certificate of public convenience and necessity issued by the Public Utility Commission of Texas. (6) "9-1-1 service" means a telecommunications service that provides the user of the public telephone system the ability to reach a public safety answering point by dialing the digits 9-1-1. (7) "Public agency" means the state, a municipality, a county, an emergency communication district, a regional planning commission, an appraisal district, or any other political subdivision or district that provides, participates in the provision of, or has authority to provide fire-fighting, law enforcement, ambulance, medical, 9-1-1, or other emergency services. (8) "Public safety agency" means the division of a public agency that provides fire-fighting, police, medical, or other emergency services, or a private entity that provides emergency medical or ambulance services. (9) "Public safety answering point" means a continuously operated communications facility that is assigned the responsibility to receive 9-1-1 calls and, as appropriate, to dispatch public safety services or to extend, transfer, or relay 9-1-1 calls to appropriate public safety agencies. (10) "Regional planning commission" means a commission established under Chapter 391, Local Government Code. (11) "Business service" means a telecommunications service classified as a business service under rules adopted by the Public Utility Commission of Texas or under the applicable tariffs of the principal service supplier. (12) "Wireless service provider" means a provider of commercial mobile service under Section 332(d), Federal Telecommunications Act of 1996 (47 U.S.C. Section 151 et seq.), Federal Communications Commission rules, and the Omnibus Budget Reconciliation Act of 1993 (Pub. L. No. 103-66), and includes a provider of wireless two-way communication service, radio-telephone communications related to cellular telephone service, network radio access lines or the equivalent, and personal communication service. The term does not include a provider of: (A) a service whose users do not have access to 9-1-1 service; (B) a communication channel used only for data transmission; (C) a wireless roaming service or other nonlocal radio access line service; or (D) a private telecommunications service. (13) "Wireless telecommunications connection" means any wireless communication mobile station assigned a number containing an area code assigned to Texas by the North American Numbering Plan Administrator that connects a wireless service provider to the local exchange service provider. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 735, Sec. 1, eff. June 16, 1993; Acts 1993, 73rd Leg., ch. 936, Sec. 1, eff. Aug. 30, 1993; Acts 1995, 74th Leg., ch. 638, Sec. 1, eff. Sept. 1, 1995; Acts 1997, 75th Leg., ch. 1246, Sec. 1, eff. Sept. 1, 1997. SUBCHAPTER B. ADVISORY COMMISSION ON STATE EMERGENCY COMMUNICATIONS Sec. 771.031. Composition of Commission. (a) The Advisory Commission on State Emergency Communications is composed of: (1) eight members appointed by the governor; (2) two members appointed by the lieutenant governor; (3) two members appointed by the speaker of the house of representatives; (4) the commissioner of public health or the commissioner's designee; (5) the public safety director of the Department of Public Safety or the public safety director's designee; (6) the executive director of the Criminal Justice Policy Council or the executive director's designee; and (7) the executive director of the major association representing regional planning commissions or the executive director's designee. (b) The governor shall appoint one representative from each of the three local exchange carriers that serve the most local access lines in the state, one person who is a member of the governing body of a municipality, one person who is a member of a county commissioners court, and one person who is a director of an emergency communication district described by Section 771.001(3)(B). (c) The major association representing municipal governments shall present to the governor a list of at least three eligible candidates for the position on the advisory commission to be filled by a member of a municipal governing body. The major association representing county governments shall present to the governor a list of at least three eligible candidates for the position on the advisory commission to be filled by a member of a county commissioners court. The governor shall consider those recommendations but is not required to select a person recommended. (d) Appointed members of the advisory commission serve staggered terms of six years, with the terms of four members expiring September 1 of each odd-numbered year. (e) A vacancy in an appointed position on the advisory commission shall be filled in the same manner as the position of the member whose departure created the vacancy. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1995, 74th Leg., ch. 638, Sec. 2, eff. Sept. 1, 1995. Sec. 771.032. Application of Sunset Act. The Advisory Commission on State Emergency Communications is subject to Chapter 325, Government Code (Texas Sunset Act). Unless continued in existence as provided by that chapter, the advisory commission is abolished and this chapter expires September 1, 1999. Added by Acts 1995, 74th Leg., ch. 970, Sec. 2.01, eff. Sept. 1, 1995. Sec. 771.033. Chairman; Meetings. (a) The advisory commission shall appoint a chairman from among its members at the first meeting of the commission after the biennial appointment of commission members. (b) The advisory commission shall meet in Austin and at other places fixed by the commission at the call of the chairman. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.034. Expenses. The expenses of a member of the advisory commission shall be paid as provided by the General Appropriations Act. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.035. Staff. The advisory commission may employ persons as necessary to carry out its functions. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. SUBCHAPTER C. ADMINISTRATION OF STATE EMERGENCY COMMUNICATIONS Sec. 771.051. Powers and Duties of Advisory Commission. (a) The advisory commission shall: (1) administer the implementation of statewide 9-1-1 service and the telecommunications requirements for poison control centers under Chapter 777; (2) develop minimum performance standards for equipment and operation of 9-1-1 service to be followed in developing regional plans under Section 771.055, including requirements that the plans provide for: (A) automatic number identification by which the telephone number of the caller is automatically identified at the public safety answering point receiving the call; and (B) other features the commission considers appropriate; (3) examine and approve or disapprove regional plans as provided by Section 771.056; (4) recommend minimum training standards, assist in training, and provide assistance in the establishment and operation of 9-1-1 service; (5) allocate money to prepare and operate regional plans as provided by Section 771.056; (6) develop and provide public education materials and training; (7) plan, implement, operate, and maintain poison control center databases and assist in planning, supporting, and facilitating 9-1-1 databases, as needed; (8) provide grants or contracts for services that enhance the effectiveness of 9-1-1 service; and (9) accept, receive, and deposit in its account in the general revenue fund gifts, grants, and royalties from public and private entities. Gifts, grants, and royalties may be used for the purposes of the commission. (b) The advisory commission shall comply with state laws requiring state agencies, boards, or commissions generally to submit appropriations requests to the Legislative Budget Board and the governor and to develop a strategic plan for operations. (c) The advisory commission may obtain a commercial license or sublicense to sell 9-1-1 or poison control public education and training materials in this state or in other states. The advisory commission may use all profits from sales for purposes of the commission. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 36, Sec. 1.05, eff. April 19, 1993; Acts 1995, 74th Leg., ch. 638, Sec. 3, eff. Sept. 1, 1995; Acts 1997, 75th Leg., ch. 1377, Sec. 1, eff. Sept. 1, 1997. Sec. 771.052. Agency Cooperation. Each public agency and regional planning commission shall cooperate with the advisory commission to the fullest extent possible. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.053. Liability of Service Providers and Certain Public Officers. (a) A service provider of telecommunications service involved in providing 9-1-1 service, a manufacturer of equipment used in providing 9-1-1 service, or an officer or employee of a service provider involved in providing 9-1-1 service is not liable for any claim, damage, or loss arising from the provision of 9-1-1 service unless the act or omission proximately causing the claim, damage, or loss constitutes gross negligence, recklessness, or intentional misconduct. (b) A member of the advisory commission or of the governing body of a public agency is not liable for any claim, damage, or loss arising from the provision of 9-1-1 service unless the act or omission causing the claim, damage, or loss violates a statute or ordinance applicable to the action. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 936, Sec. 2, eff. Aug. 30, 1993. Sec. 771.054. Effect of Chapter on Emergency Communication Districts. Except as expressly provided by this chapter, this chapter does not affect the existence or operation of an emergency communication district or prevent the addition of territory to the area served by an emergency communication district as provided by law. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.055. Development of Regional Plans. (a) Each regional planning commission shall develop a plan for the establishment and operation of 9-1-1 service throughout the region that the regional planning commission serves. The service must meet the standards established by the advisory commission. (b) The plan must include a description of how the service is to be administered. The service may be administered by an emergency communication district, municipality, or county, by a combination formed by interlocal contract, or by other appropriate means as determined by the regional planning commission. In a region in which one or more emergency communication districts exist, a preference shall be given to administration by those districts and expansion of the area served by those districts. (c) A regional plan must include a description of how money allocated to the region under this chapter is to be allocated in the region. (d) In a region in which one or more emergency communication districts exist, if a district chooses to participate in the plan, the district shall assist in the development of the plan. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.056. Submission of Plan to Commission. (a) The regional planning commission shall submit a regional plan to the advisory commission for approval or disapproval. (b) In making its determination, the advisory commission shall consider whether the plan satisfies the standards established by the advisory commission under this chapter, the cost and effectiveness of the plan, and the appropriateness of the plan in the establishment of statewide 9-1-1 service. (c) If the advisory commission disapproves the plan, it shall specify the reasons for disapproval and set a deadline for submission of a modified plan. (d) If the advisory commission approves the plan, it shall allocate to the region from the money collected under Section 771.072 the amount that the advisory commission considers appropriate to operate 9-1-1 service in the region according to the plan. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.057. Amendment of Plan. A regional plan may be amended according to the procedure determined by the advisory commission. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.058. Optional Participation in Plan. (a) In a county with a population of 120,000 or less, the county or another public agency, other than the state, located in the county is not required to participate in the regional plan applicable to the regional planning commission in which it is located, and the fee imposed under this chapter may not be charged to a customer in the county or territory of the public agency other than the county, unless the county or other public agency chooses to participate in the plan by resolution of its governing body. (b) On approval by the advisory commission, an emergency communication district may choose to participate in the regional plan applicable to the regional planning commission region in which the district is located. An emergency communication district described by Section 771.001(2)(A) may choose to participate in the regional plan by resolution of its governing body or by adoption of an ordinance. An emergency communication district described by Section 771.001(2)(B) may choose to participate in the regional plan by order of the district's board after a public hearing held in the manner required for a public hearing on the continuation of the district under the law governing the district. Following the adoption of the resolution, ordinance, or order and approval by the advisory commission, the regional planning commission shall amend the regional plan to take into account the participation of the emergency communication district. (c) Participation in the regional plan by an emergency communication district does not affect the organization or operation of the district, except that the district may not collect an emergency communication fee or other special fee for 9-1-1 service not permitted by this chapter. Participation by the district in the plan does not affect the district's authority to set its own fees in the territory under its jurisdiction on January 1, 1988. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 670, Sec. 2, eff. Sept. 1, 1993. Sec. 771.059. Deadline for Statewide 9-1-1 Service. Before September 1, 1995, all parts of the state must be covered by 9-1-1 service. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Sec. 771.060. Business Providing Residential Telephone Switches. A business service user that provides residential facilities and owns or leases a private telephone switch used to provide telephone service to facility residents shall provide to those residential end users the same level of 9-1-1 service that a service supplier is providing to other residential end users in the area participating in the regional plan under Section 771.051(2). Added by Acts 1993, 73rd Leg., ch. 936, Sec. 3, eff. Aug. 30, 1993. Sec. 771.061. Confidentiality of Information. (a) Information that a service provider of telecommunications service is required to furnish to a governmental entity in providing computerized 9-1-1 service is confidential and is not available for public inspection. Information that is contained in an address database maintained by a governmental entity or a third party used in providing computerized 9-1-1 service is confidential and is not available for public inspection. The service provider or third party is not liable to any person who uses a computerized 9-1-1 service for the release of information furnished by the service provider or third party in providing computerized 9-1-1 service, unless the act or omission proximately causing the claim, damage, or loss constitutes gross negligence, recklessness, or intentional misconduct. (b) Information that a service provider of telecommunications service furnishes to the advisory commission, a regional planning commission, or an emergency communication district to verify or audit emergency service fees or surcharge remittances and that includes access line or market share information of an individual service provider is confidential and not available for public inspection. Added by Acts 1997, 75th Leg., ch. 1377, Sec. 2, eff. Sept. 1, 1997. Sec. 771.062. Local Adoption of State Rule. (a) An emergency communication district may adopt any provision of this chapter or any advisory commission rule. The advisory commission may enforce a provision or rule adopted by an emergency communication district under this section. (b) The advisory commission shall maintain and update at least annually a list of provisions or rules that have been adopted by emergency communication districts under this section. Added by Acts 1997, 75th Leg., ch. 1377, Sec. 2, eff. Sept. 1, 1997. SUBCHAPTER D. FINANCING STATE EMERGENCY COMMUNICATIONS Sec. 771.071. Emergency Service Fee. (a) Except as otherwise provided by this subchapter, the advisory commission may impose a 9-1-1 emergency service fee on each local exchange access line or equivalent local exchange access line, including lines of customers in an area served by an emergency communication district participating in the applicable regional plan. If a business service user provides residential facilities, each line that terminates at a residential unit, and that is a communication link equivalent to a residential local exchange access line, shall be charged the 9-1-1 emergency service fee. The fee may not be imposed on a line to coin-operated public telephone equipment or to public telephone equipment operated by coin or by card reader. For purposes of this section, the advisory commission shall determine what constitutes an equivalent local exchange access line. (b) The amount of the fee may not exceed 50 cents a month for each line. (c) The advisory commission may set the fee in a different amount in each regional planning commission region based on the cost of providing 9-1-1 service to each region. (d) The fee does not apply to an emergency communication district not participating in the applicable regional plan. A customer in an area served by an emergency communication district not participating in the regional plan may not be charged a fee under this section. Money collected under this section may not be allocated to an emergency communication district not participating in the applicable regional plan. (e) A local exchange service provider shall collect the fees imposed on its customers under this section. Not later than the 60th day after the last day of the month in which the fees are collected, the local exchange service provider shall deliver the fees to the regional planning commission or other public agency designated by the regional planning commission and located in the area served by the regional planning commission. (f) The regional planning commission or designated public agency shall distribute the fees to the public agencies in the county for use in providing 9-1-1 service. (g) Notwithstanding any other law, revenue derived from the fees imposed under this section may be appropriated to the emergency medical services and trauma care system fund established by Section 773.121. The comptroller shall transfer funds appropriated in accordance with this section to the emergency medical services and trauma care system fund to be used only for the purposes described by Section 773.121 through 773.124. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 936, Sec. 4, eff. Aug. 30, 1993; Acts 1997, 75th Leg., ch. 1157, Sec. 2, eff. Sept. 1, 1997. Sec. 771.0711. Emergency Service Fee for Wireless Telecommunications Connections. (a) To provide for automatic number identification and automatic location identification of wireless 9-1-1 calls, the advisory commission shall impose on each wireless telecommunications connection a 9-1-1 emergency service fee. A political subdivision may not impose another fee on a wireless service provider or subscriber for 9-1-1 emergency service. (b) A wireless service provider shall collect the fee in an amount equal to 50 cents a month for each wireless telecommunications connection from its subscribers and shall pay the money collected to the advisory commission not later than the 30th day after the last day of the month during which the fees were collected. The wireless service provider may retain an administrative fee of one percent of the amount collected. Money the advisory commission collects under this subsection is from local fees and the money remains outside the state treasury. (c) Money collected under Subsection (b) may be used only for services related to 9-1-1 services, including automatic number identification and automatic location information services. Within 15 days of the date of collection of the money, the advisory commission shall distribute to each regional planning commission and emergency communication district a portion of the money that bears the same proportion to the total amount collected that the population of the area served by the commission or district bears to the total combined population of the areas served by a commission or district. (d) A service provider of telecommunications service involved in providing wireless 9-1-1 service is not liable for any claim, damage, or loss arising from the provision of wireless 9-1-1 service unless the act or omission proximately causing the claim, damage, or loss constitutes gross negligence, recklessness, or intentional misconduct. (e) A member of the advisory commission, the governing body of a public agency, or the General Services Commission is not liable for any claim, damage, or loss arising from the provision of wireless 9-1-1 service unless the act or omission causing the claim, damage, or loss violates a statute or ordinance applicable to the action. (f) A wireless service provider is not required to take legal action to enforce the collection of any wireless 9-1-1 service fee. The advisory commission may establish collection procedures and recover the cost of collection from the subscriber liable for the fee. The advisory commission may institute legal proceedings to collect a fee and in those proceedings is entitled to recover from the subscriber court costs, attorney's fees, and interest on the amount delinquent. The interest is computed at an annual rate of 12 percent beginning on the date the fee becomes due. (g) On receipt of an invoice from a wireless service provider for reasonable expenses for network facilities, including equipment, installation, maintenance, and associated implementation costs, the advisory commission or an emergency services district of a home-rule municipality or an emergency communication district created under Chapter 772 shall reimburse the wireless service provider in accordance with state law for all expenses related to 9-1-1 service. (h) Information that a wireless service provider is required to furnish to a governmental entity in providing 9-1-1 service is confidential and exempt from disclosure under Chapter 552, Government Code. The wireless service provider is not liable to any person who uses a 9-1-1 service created under this subchapter for the release of information furnished by the wireless service provider in providing 9-1-1 service. Information that is confidential under this section may be released only for budgetary calculation purposes and only in aggregate form so that no provider-specific information may be extrapolated. (i) Nothing in this section may be construed to apply to wireline 9-1-1 service. (j) Nothing in this section precludes funds collected under Section 771.072 (Equalization Surcharge) from being used to cover costs under Subsection (g), as necessary and appropriate, including for rural areas that may need additional funds for wireless 9-1-1. Added by Acts 1997, 75th Leg., ch. 1246, Sec. 2, eff. Sept. 1, 1997. Sec. 771.072. Equalization Surcharge. (a) In addition to the fee imposed under Section 771.071, the advisory commission shall impose a 9-1-1 equalization surcharge on each customer receiving intrastate long-distance service, including customers in an area served by an emergency communication district, even if the district is not participating in the regional plan. (b) The amount of the surcharge may not exceed 1-3/10 of one percent of the charges for intrastate long-distance service, as defined by the commission. (c) Except as provided by Section 771.073(f), an intrastate long-distance service provider shall collect the surcharge imposed on its customers under this section and shall deliver the surcharges to the advisory commission not later than the 60th day after the last day of the month in which the surcharges are collected. (d) From the revenue received from the surcharge imposed under this section, the amount derived from the application of the surcharge at a rate of not more than .5 percent shall be allocated to regional planning commissions or other public agencies designated by the regional planning commissions for use in carrying out the regional plans provided for by this chapter. The allocations to the regional planning commissions are not required to be equal, but should be made to carry out the policy of this chapter to implement 9-1-1 service statewide. Money collected under this section may be allocated to an emergency communication district regardless of whether the district is participating in the applicable regional plan. (e) From the revenue received from the surcharge imposed by this section, the amount derived from the application of the surcharge at a rate of not more than .8 percent shall be periodically allocated to the Texas Department of Health to fund grants awarded under Section 777.009. (f) The advisory commission shall deposit the surcharges and any prior balances in an account in the general revenue fund in the state treasury until they are allocated to regional planning commissions and poison control centers in accordance with this section. From that account, the amount necessary for the commission to fund approved plans of regional planning commissions and regional poison control centers and to carry out its duties under this chapter shall be appropriated to the commission. Sections 403.094 and 403.095, Government Code, do not apply to the account established by this subsection. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 36, Sec. 1.06, eff. Aug. 31, 1994; Acts 1993, 73rd Leg., ch. 670, Sec. 3, eff. Sept. 1, 1993; Acts 1995, 74th Leg., ch. 638, Sec. 4, eff. Sept. 1, 1995. Sec. 771.0725. Establishment of Rates for Fees. (a) Subject to the applicable limitations prescribed by Sections 771.071(b) and 771.072(b), (d), and (e), the Public Utility Commission of Texas shall monitor the establishment of: (1) emergency service fees imposed under Section 771.071; and (2) the equalization surcharge imposed under Section 771.072, including the allocation of revenue under Sections 771.072(d) and (e). (b) Each year the advisory commission shall provide documentation to the Public Utility Commission of Texas regarding the rate at which each fee should be imposed and the allocation of revenue under Sections 771.072(d) and (e). The advisory commission may provide such documentation more often under this subsection if the advisory commission determines that action is necessary. (c) The Public Utility Commission of Texas shall review the documentation provided by the advisory commission as well as allocations derived therefrom and also identified by the advisory commission. If the Public Utility Commission of Texas determines that a recommended rate or allocation is not appropriate, the Public Utility Commission of Texas shall provide comments to the advisory commission, the governor, and the Legislative Budget Board regarding appropriate rates and the basis for that determination. (d) The Public Utility Commission of Texas may review and make comments regarding a rate or allocation under this section in an informal proceeding. A proceeding in which a rate or allocation is reviewed is not a contested case for purposes of Chapter 2001, Government Code. A review of a rate or allocation is not a rate change for purposes of Subtitle E, Title II, or Subtitle E, Title III, Public Utility Regulatory Act of 1995 (Article 1446c-0, Vernon's Texas Civil Statutes). Added by Acts 1997, 75th Leg., ch. 1241, Sec. 1, eff. Sept. 1, 1997. Sec. 771.073. Collection of Fees and Surcharges. (a) A customer on which a fee or surcharge is imposed under this subchapter is liable for the fee or surcharge in the same manner as the customer is liable for the charges for services provided by the service provider. The service provider shall collect the fees and surcharges in the same manner it collects those charges for service, except that the service provider is not required to take legal action to enforce the collection of the fees or surcharges. A fee or surcharge must be stated separately on the customer's bill. (b) A business service user that provides residential facilities and owns or leases a private telephone switch used to provide telephone service to facility residents shall collect the 9-1-1 emergency service fee and transmit the fees monthly to the regional planning commission or other entity designated by the commission to collect the fee. A business service user that does not collect and remit the 9-1-1 emergency service fee as required is subject to a civil cause of action. A court may award court costs, attorney's fees, and interest on the amount delinquent at an annual rate of 12 percent, to be paid by the nonpaying business service user. A sworn affidavit by the entity that administers the 9-1-1 service specifying the unremitted fees is prima facie evidence that the fees were not remitted and of the amount of the unremitted fees. (c) The advisory commission, the regional planning commission, or a public agency designated by the regional planning commission may establish collection procedures and recover the cost of collection from the customer liable for the fee or surcharge. The advisory commission, the regional planning commission, or the designated public agency may institute legal proceedings to collect a fee or surcharge and in those proceedings is entitled to recover from the customer court costs, attorney's fees, and an interest on the amount delinquent. The interest is computed at an annual rate of 12 percent beginning on the date the fee or surcharge becomes due. (d) A service provider may not disconnect services for nonpayment of a fee or surcharge imposed under this subchapter. (e) A service provider collecting fees or surcharges under this subchapter may retain as an administrative fee an amount equal to two percent of the total amount collected. (f) The advisory commission may establish payment schedules and minimum payment thresholds for fees and surcharges imposed under this subchapter. (g) A 9-1-1 service provider is responsible for correctly billing and remitting applicable 9-1-1 fees, charges, and equalization surcharges. Any 9-1-1 fees, charges, or equalization surcharges erroneously billed to a subscriber by a 9-1-1 service provider and erroneously remitted to the advisory commission, a regional planning commission, or an emergency communication district may not be recovered from the advisory commission, regional planning commission, or emergency communication district, unless the fees or charges were adjusted due to a refund to the subscriber by the local exchange carrier or interexchange carrier. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 936, Sec. 5, eff. Aug. 30, 1993; Acts 1995, 74th Leg., ch. 638, Sec. 5, eff. Sept. 1, 1995; Acts 1997, 75th Leg., ch. 1377, Sec. 3, eff. Sept. 1, 1997. Sec. 771.074. Exemption. A fee or surcharge authorized by this subchapter, Chapter 772, or a home-rule municipality may not be imposed on or collected from the state. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1997, 75th Leg., ch. 1377, Sec. 4, eff. Sept. 1, 1997. Sec. 771.075. Use of Revenue. Except as provided by Section 771.072(e), 771.072(f), or 771.073(e), fees and surcharges collected under this subchapter may be used only for planning, development, provision, and enhancing the effectiveness of 9-1-1 service as approved by the advisory commission. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1993, 73rd Leg., ch. 670, Sec. 4, eff. Sept. 1, 1993; Acts 1993, 73rd Leg., ch. 936, Sec. 6, eff. Aug. 30, 1993; Acts 1995, 74th Leg., ch. 638, Sec. 6, eff. Sept. 1, 1995. Sec. 771.076. Audits. (a) The advisory commission may require at its own expense that an audit be conducted of a service provider collecting fees or surcharges under this subchapter or of a public agency receiving money under this chapter. (b) If the comptroller conducts an audit of a service provider that collects and disburses fees or surcharges under this subchapter, the comptroller may also audit those collections and disbursements to determine if the provider is complying with this chapter. (c) At the request of the Public Utility Commission of Texas, the state auditor may audit a regional planning commission or other public agency designated by the regional planning commission that receives money under this subchapter. (d) The audit of a service provider under Subsection (a) must be limited to the collection and remittance of money collected under this subchapter. The audit of a public agency under Subsection (a) or (c) must be limited to the collection, remittance, and expenditure of money collected under this subchapter. Acts 1989, 71st Leg., ch. 678, Sec. 1, eff. Sept. 1, 1989. Amended by Acts 1997, 75th Leg., ch. 1241, Sec. 2, eff. Sept. 1, 1997. Sec. 771.077. Collection of Fees and Surcharges by Advisory Commission. (a) The advisory commission may establish collection procedures to collect past due amounts and recover the costs of collection from a service provider or business service user that fails to timely deliver: (1) the fees to the regional planning commission or other public agency designated by the regional planning commission; or (2) the equalization surcharge to the advisory commission. (b) The advisory commission shall establish procedures to be used by a regional planning commission or designated public agency to notify the advisory commission of a service provider's or business service user's failure to timely deliver the fees. (c) In addition to amounts collected under Subsection (a), after notice and an opportunity for a hearing, the advisory commission may assess a late penalty against a service provider who fails to timely deliver the fees or surcharges. The late penalty is in an amount not to exceed $100 a day for each day that the fees or surcharges are late. (d) The advisory commission shall deposit amounts received as costs of collection in the general revenue fund. Fees and any associated late penalties collected under this section shall be delivered to the appropriate regional planning commission or other designated public agency as provided by Section 771.071(e), and surcharges and any associated late penalties shall be deposited as provided by Section 771.072(f). Added by Acts 1995, 74th Leg., ch. 638, Sec. 7, eff. Sept. 1, 1995